Contact Us
Got a question about one of the sportsbooks we've reviewed, spotted something that looks out of date, or just want to flag an issue with the site? This page explains how to reach us and what we can help with.
How to Reach Us
The best way to contact the Offshore Sportsbooks team is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- Which sportsbook or page your question relates to
- What you're trying to find out or report (a broken link, an outdated bonus figure, a factual error, etc.)
- Any screenshots or dates that give us context, if relevant
What We Can Help With
We're a review and comparison site, not a sportsbook operator, so there are limits to what we can do. Here's a realistic breakdown:
| We can help with | We can't help with |
|---|---|
| Corrections to our reviews, ratings or bonus details | Deposits, withdrawals or account issues at any sportsbook |
| General questions about how we rank and score offshore books | Verifying your identity or account with a specific operator |
| Feedback on your experience with a book we've covered | Disputes over a bet, a payout, or a closed account |
| Reports of broken links, outdated info, or site bugs | Guarantees about whether a sportsbook will pay out |
If you have a problem with a deposit, withdrawal, or account at a specific offshore sportsbook, that book's own customer support team is the right first point of contact — not us. We don't hold accounts, process payments, or have the authority to intervene on a bettor's behalf, since these operators sit outside US regulation and outside our control.
Why This Matters for Offshore Betting
It's worth repeating something we say throughout this site: the sportsbooks we review are licensed offshore, typically in jurisdictions like Curaçao, Panama, or Costa Rica, and they are not licensed or regulated by any US state. That means there's no US regulator or state agency we — or you — can escalate a dispute to. If a payout is delayed or a book refuses to honor a withdrawal, your options are largely limited to that operator's own support channels and, where relevant, their offshore licensing body. We try to reflect a book's track record of paying out and its customer support quality in our reviews, but we can't guarantee outcomes for individual accounts.
If you're weighing up whether offshore betting is right for you, our About Us page explains how and why we cover this space, and our Terms and Conditions set out the basis on which we publish reviews and rankings.
If Betting Has Stopped Being Fun
Some messages we get aren't about corrections or feedback — they're from readers who feel their betting has gotten out of hand. If that's you, please don't wait to reach out for support. Our Responsible Gambling page has practical tools, self-exclusion information, and a link to the national problem gambling helpline. You can also call or text 1-800-GAMBLER at any time. Offshore sportsbooks often have lighter responsible-gambling tools than regulated US operators, so it's worth building your own limits rather than relying on the site to set them for you.
Before You Write In
A few quick checks that might save you a round trip:
- If your question is about a bonus offer, check the terms listed alongside that offer on our rankings — rollover requirements, minimum odds, and eligibility rules vary by book and are usually the source of confusion.
- If you're unsure whether offshore betting is legal where you live, that depends on your state's own laws; we're not able to give individual legal advice, and you should consult a licensed attorney if you need a definitive answer.
- If your query is about taxes on winnings, the same applies — general information only, and a tax professional is the right person to ask for anything specific to your situation.
A Reminder on Age and Eligibility
This site and the sportsbooks it reviews are intended for adults aged 21 and over. If you're contacting us on behalf of someone younger, or asking how a minor can access these sites, we won't be able to help with that.